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Proflow Desk
Who We Are
Our Vision
ProFlow Desk is a premier Contractor Support service geared towards the busy contractor that provides comprehensive support tailored to your business needs. Our mission is to ensure the best possible experience for your customers and you by handling any and all front facing business dealings.
Driven by efficiency and 10 years of experience in the industry, we specialize in streamlining processes and enhancing productivity for our clients. With a focus on quality, reliability, and live human interaction, Proflow Desk enables you to reclaim your time and focus on the quality of your craft without having to worry about the overhead of hiring full-time staff.
Services
At ProFlow Desk, we provide contractor communication, lead management, sales support, and customer service solutions designed specifically for the home improvement industry. We understand how difficult it can be to manage inbound calls, customer follow up, scheduling, lead organization, and day-to-day communication while still trying to run projects and grow a business. That’s where we come in.
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​Our services are built to help contractors, stay responsive, organized, and focused on the work without missing opportunities.
📞 Call Handling
Essential Support
We answer your calls, manage bookings, and ensure you never miss a potential lead. Our dedicated staff is trained to handle customer interactions with care, representing your brand effectively.
📅 Scheduling
Stay Organized
We efficiently manage your calendar, helping you keep your days organized and fully booked. With our support, you can maximize productivity and minimize scheduling conflicts.
💬 Customer Follow-Up
Engagement Matters
We actively follow up with leads and maintain communication with your customers. This service helps in nurturing relationships and ensuring customer satisfaction.
Pricing
Pro Flow Desk offers a multitude of different packages making staying within your budget easy and attainable! Rest assured a live human will always be the one to answer your and your customer's calls.
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Grey Package- Basic Phone Answering $750/month
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Phone answering: Mon–Fri, 9–5
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Message taking + basic intake (name, project type, budget range)
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Missed call text/email alerts
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Basic call summary log
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Lead Management Support Package- $1,950/month
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Phone answering: 9AM–5PM Mon–Fri
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Lead qualification (scripted: timeline, budget, scope)
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Appointment setting (calendar booking)
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CRM entry (or shared sheet)/pipeline tracking
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Same-day follow-up on missed calls
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Email monitoring and support
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After hours AI phone response coverage
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Growth Package- Full Service $3,500/month (replaces full time office manager)
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All Lead Management Package Services
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Outbound lead generation support
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Cold email outreach campaigns
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Advanced KPI reporting
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Monthly growth strategy meetings
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Pipeline optimization/CRM buildout
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Reputation/review follow up
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Priority communication support
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Internal project management
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Weekly project updates to homeowners
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Additional Offerings-
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Extended hours (after 8PM): $150–$300/month
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Sunday-only coverage: $100/month
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Estimate sending: $300–$500/month
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Customer follow-up program: $250/month
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CRM setup/cleanup (one-time): $300–$1,000
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Text message handling: $100–$200/month
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Need additional services you don't see listed here? Feel free to reach out below to request a custom quote!
Why Choose Us?
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Our team is dedicated to delivering exceptional virtual assistance, ensuring that you receive personalized support tailored to your business needs.
02.
We prioritize your success by offering a comprehensive range of services designed to streamline operations and boost productivity.
03.
Proflow Desk believes in building long-term relationships founded on trust, reliability, and exceptional service delivery.
04.
Our commitment to enhancing your business performance is unmatched, setting us apart in the virtual assistant landscape.
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Experience the difference of professional virtual assistance. Let Proflow Desk elevate your business efficiency!